Doctor Consult

by PharmEasy

Consult Certified Doctors Online - 24/7 Access

Video/Audio call • Starting at just ₹199

Verified Doctors Icon Private and Secure sessions
Free Follow Up Icon Free follow up & Cancellation
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40+ Certified Doctors

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50K+ Successful Consultations

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4.8/5
12K+ Patients
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Verified Doctors Icon Private and Secure sessions
Free Follow Up Icon Free follow up & Cancellation
Certified Doctors Icon

Consult a Doctor online Anytime, Anywhere.

Starting at just INR 199
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What is Online Doctor Consultation?

Online doctor consultation allows individuals to connect with qualified healthcare professionals through video calls, chat or voice services.

It offers access to medical advice, diagnosis and follow-up care when in-person visit is not feasible due to distance or time constraints. Anyone with a phone or internet connection can use it, including people seeking routine care, follow-up consultations or help for common conditions like allergies, acne, infections, digestive issues and more.
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Specialists Available for Consultation

  • Dermatologist: Expert for Skin, hair and nail concerns such as acne, rashes, pigmentation, infections.
  • General Medicine: Specialised to manage Fever, infections, lifestyle diseases, routine medical advice.
  • Pediatrician: Specialist in diagnosing and treating medical conditions in infants, children, and adolescents, including growth, development, infections, and childhood illnesses.
  • Gynecologist: Expert in women’s reproductive health, managing menstrual disorders, pregnancy-related issues, hormonal problems, and conditions of the uterus and ovaries.
  • Psychiatrist: Specialist in diagnosing and treating mental health conditions such as depression, anxiety, mood disorders, and behavioural disorders through therapy and medication.
  • ENT: Expert in treating conditions related to the ear, nose, and throat, including infections, hearing issues, sinus problems, and voice disorders.
  • Cardiologist: Specialist in diagnosing and managing heart-related conditions such as hypertension, heart disease, rhythm disorders, and heart failure.
  • Endocrinologist: Expert in hormonal disorders including diabetes, PCOD, thyroid diseases, metabolic disorders etc.
  • Gastroenterologist: Specialist in managing digestive system disorders affecting the stomach, intestines, liver, pancreas, and gastrointestinal tract.
  • Orthopedic: Expert in diagnosing and treating conditions related to bones, joints, muscles, ligaments, and spine injuries or disorders.
  • Neurologist: Specialist in treating disorders of the brain, spinal cord, and nervous system, including migraines, epilepsy, stroke, and nerve conditions.
  • Pulmonologist: Expert in diagnosing and managing lung and respiratory conditions such as asthma, chronic cough, infections, and breathing disorders.
  • Dietician & Nutritionist: Specialist in providing dietary guidance and nutrition plans to support health, manage diseases, and improve overall well-being.
  • Urologist: Expert in diagnosing and treating conditions related to the urinary system and male reproductive organs, including infections, stones, and prostate issues.
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Online Consultation vs. In-Person Visit

Features Online Consultation In-Person Visit
Convenience Attend from home, no travel, flexible scheduling Requires travel, fixed timing
Waiting Time Usually short, instant or same-day slots are available Often longer wait required due to clinic queues
Best For Routine issues, follow-ups, mild symptoms, second opinions Conditions needing physical exam, procedures, emergencies
Privacy High levels because the consult happens from private space Moderate, clinic setting involves frequent staff movement
Access to Specialists Wide choice regardless of location Limited to specialists available locally
Documentation Digital prescriptions, the ability to store records and related documents easily Paper files, user must organise manually
Examination Limits Visual assessment only, involves relies on photos or the patient's description Full physical exam and diagnostic tools available
Comfort Ideal for anxious patients or those unable to travel Better for those who prefer direct interaction
Cost Often lower consultation fees May include additional clinic charges

Why choose us

FREE Follow-Up Consultation

FREE Follow-Up Consultation

Connect with your doctor again within 7 days

Pocket-Friendly Care

Pocket-Friendly Care

Affordable consultations that fit your budget

Access to 16+ Specialists

Access to 16+ Specialists

Expert care for your health concerns

100% Refund if Referred to an Offline Doctor

100% Refund if Referred to an Offline Doctor

Applicable when your doctor recommends in-person care

100% Private and Confidential

100% Private and Confidential

A safe space to ask questions without hesitation

How to book doctor consult

1
Select your health concern

Select your health concern

Choose a speciality that best suits your needs

2
Choose the doctor

Choose the doctor

Choose a doctor from our list of specialists.

3
Select your preferred slot

Select your preferred slot

Choose a time that works best for you

4
Connect via video/audio call

Connect via video/audio call

Join the consultation easily from your device.

5
Get e-prescription instantly

Get e-prescription instantly

Receive your prescription right after the call.

Frequently Asked Questions

Q. How do I consult a doctor online?

You can choose PharmEasy, select your specialty, pick a doctor and schedule a video, voice or chat consultation. Once the session starts, explain your symptoms, share images or reports if needed and follow the doctor’s guidance. Prescriptions and follow-ups are usually provided digitally. Try to be as precise and descriptive as possible.

Q. How does online doctor consultation work?

PharmEasy works through secure telemedicine platforms. You log in, describe your issue, upload reports or photos and the doctor goes through all of it in real time. The doctor reviews your symptoms, asks questions, offers medical advice and shares a digital prescription. You can use this prescription to purchase medicines.

Q. How can I consult a doctor online for free?

Some platforms and government initiatives offer free consultations during specific hours, for selected specialties or as part of public-health programs. The availability of free consults depends on the service provider, so users can check ongoing offers or community health schemes. Pharmeasy provides free doctor consultation for every user who opts for a diagnostic test from Pharmeasy Labs.

Q. Can I book an online doctor consultation for COVID?

Yes. Online consultations are often recommended for COVID-related symptoms because they reduce exposure risk. Doctors can guide testing, isolation practices, symptom management and when to seek urgent in-person care.

Q. Can I receive a prescription from an online doctor?

Yes, certified doctors can issue digital prescriptions that are legally valid. These can be used to purchase medicines or book tests, unless restricted substances are involved, which require in-person evaluation by law.

Q. Can I book an online consultation in India?

Yes, online consultation service is widely available across India. PharmEasy provide access to specialists in multiple languages, with digital prescriptions and highly secure payment options.

Q. Is online consultation safe and confidential?

PharmEasy uses encrypted systems to protect your medical information. Your chats, prescriptions and reports remain private and accessible only to you and your doctor.

Q. What conditions are suitable for online consultations?

Common issues like acne, allergies, infections, menstrual concerns, digestive discomfort, mental-health queries, follow-ups and prescription renewals can often be handled online. Severe symptoms, injuries or emergencies still need in-person care.

Q. Can doctors diagnose without physical examination?

For many routine issues, yes. Doctors rely on symptoms, history, images and reports. If an examination is essential, they advise an in-person visit or tests to ensure safe, accurate treatment.

Q. Will I be charged again if I need to follow up? Can I speak to the doctor again if I have doubts post my consultation?

If you have any doubts or queries post the consultation, one free follow-up is offered with a consultation. The free follow-up is scheduled as per the doctor’s availability and will be visible on the app. You can clarify doubts / get reports reviewed / report any additional issues etc., during the follow up consultation

Q. Can I book a consultation for someone else?

Yes, you can book a consultation for a family member or friend through your app account.

Q. Is the consultation fee refundable?

Yes, in cases like no-show from the doctor, technical failure, or cancellations within the allowed window, a refund or wallet credit is processed.

You can choose PharmEasy, select your specialty, pick a doctor and schedule a video, voice or chat consultation. Once the session starts, explain your symptoms, share images or reports if needed and follow the doctor’s guidance. Prescriptions and follow-ups are usually provided digitally. Try to be as precise and descriptive as possible.

PharmEasy works through secure telemedicine platforms. You log in, describe your issue, upload reports or photos and the doctor goes through all of it in real time. The doctor reviews your symptoms, asks questions, offers medical advice and shares a digital prescription. You can use this prescription to purchase medicines.

Some platforms and government initiatives offer free consultations during specific hours, for selected specialties or as part of public-health programs. The availability of free consults depends on the service provider, so users can check ongoing offers or community health schemes. Pharmeasy provides free doctor consultation for every user who opts for a diagnostic test from Pharmeasy Labs.

Yes. Online consultations are often recommended for COVID-related symptoms because they reduce exposure risk. Doctors can guide testing, isolation practices, symptom management and when to seek urgent in-person care.

Yes, certified doctors can issue digital prescriptions that are legally valid. These can be used to purchase medicines or book tests, unless restricted substances are involved, which require in-person evaluation by law.

Yes, online consultation service is widely available across India. PharmEasy provide access to specialists in multiple languages, with digital prescriptions and highly secure payment options.

PharmEasy uses encrypted systems to protect your medical information. Your chats, prescriptions and reports remain private and accessible only to you and your doctor.

Common issues like acne, allergies, infections, menstrual concerns, digestive discomfort, mental-health queries, follow-ups and prescription renewals can often be handled online. Severe symptoms, injuries or emergencies still need in-person care.

For many routine issues, yes. Doctors rely on symptoms, history, images and reports. If an examination is essential, they advise an in-person visit or tests to ensure safe, accurate treatment.

If you have any doubts or queries post the consultation, one free follow-up is offered with a consultation. The free follow-up is scheduled as per the doctor’s availability and will be visible on the app. You can clarify doubts / get reports reviewed / report any additional issues etc., during the follow up consultation

Yes, you can book a consultation for a family member or friend through your app account.

Yes, in cases like no-show from the doctor, technical failure, or cancellations within the allowed window, a refund or wallet credit is processed.

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