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Introducing Swasth.AI: Your Personal AI Assistant for Smarter Health Insights on Lab Reports

By Chaitali Mehendale +2 more

Key Takeaways

  • Lab reports can be confusing. Hence, we have introduced Swasth.AI: Your FREE  personal AI assistant for smarter health insights on lab reports.
  • It simplifies lab results by highlighting key points and explaining abnormal values, giving personalised health insights.
  • It offers customised lifestyle, nutrition, and exercise suggestions based on your test results, helping you improve your health.
  • Accessible via WhatsApp, Swasth.AI provides instant guidance and answers to your lab report queries anytime.

Introduction

At PharmEasy, we’ve always been driven by a commitment to disrupting healthcare. As we continue to innovate over the last ten years, we’re now leveraging AI in Healthcare to bring you the next level of convenience.

From easily booking tests to having samples collected from the comfort of your home, PharmEasy Labs ensures you get accurate, doctor-verified reports from 100% NABL Certified Labs. But what happens once you receive your reports?

swasth ai pharmeasy

The Common Challenge: Understanding Lab Reports

During our research, one of the biggest user pain points we came across was the uncertainty  that follows when you receive your lab test results.

It’s natural to feel confused or worried when faced with unfamiliar medical terms, parameters, and ranges. You’ll likely turn to the internet to understand what each result means, especially those that are out of range or abnormal. However, this can be confusing or overwhelming and may give conflicting or inaccurate information.

This can result in problems like self-diagnosis and misdiagnosis, adding to your stress, especially when you haven’t yet seen your doctor. The lack of immediate professional guidance makes the waiting period even more overwhelming. 

The Solution: Decoding Your Lab Test Reports

Here’s where Swasth.AI steps in: PharmEasy’s AI Assistant for Smarter Health Insights.

By providing clear, personalised insights directly on WhatsApp, we ensure that you understand your lab results clearly and help you take it easy until you meet your doctor. 

Did You Know?

In 2022, over 894 million lab tests were conducted in India, yet many users struggle to interpret their results. Understanding lab reports can still be challenging for many despite the amount of data available on various resources. 

  • The majority of people tend to read their reports independently, often turning to online sources for help.
  • Many individuals focus only on specific parameters and may miss out on the other crucial ones. 

What is PharmEasy’s Swasth.AI?

Swasth.AI is a FREE AI tool designed to simplify your lab reports. From interpreting to providing personalised health information available 24×7 to support your health anytime, anywhere. This is how Swasth.AI transforms the whole experience: 

1. Expert Lab Report Analysis

Swasth.AI highlights the most important parameters to focus on. Instead of showing you all the raw data, it simplifies your lab test reports while summarising the focus areas. Moreover, it helps you with any questions you might have, making sure you fully understand your results.

2. Interpreting the Severity of Out-of-Range Values

One of the most difficult aspects of lab test reports is interpreting abnormal values. Swasth.AI doesn’t just alert you to these values; it also calculates how far a result is from the normal range, giving you valuable insights.

3. Personalised Health Insights

Swasth.AI not only gives you an update of your recent lab reports but also provides personalised health inputs based on your previous test reports. Moreover, it monitors certain trends in your health parameters over time and provides helpful tips to help you stay on the right track. For instance, it can suggest changes in lifestyle so that future health complications can be prevented. 

4. Lifestyle Support and Suggestions

Swasth.AI is very detailed in its analysis. Based on your test parameters in the lab, it gives you some lifestyle-related recommendations on nutrition, physical activity, and other wellness-related matters tailored specifically to your needs. Swasth.AI ensures that its suggestions are in accordance with your vitals, be it recommending an exercise regimen or urging you to consume more fruits and vegetables. It also helps you stay on top of your health with timely follow-ups, reminders on your upcoming lab test bookings, and updates.

5. Health Q&A

If you’re wondering how your lab test report impacts your overall health, or your lifestyle choices, you can simply drop in your question, and Swasth.AI will answer all your queries and clarify your doubts. Furthermore, it can even respond to voice notes. Users can interact with Swasth.AI in English as well as Hindi.

Please note: This is an AI-generated feature developed to encourage prompt treatment and beat misdiagnosis and associated complications. Do not delay in consulting a doctor.

How to Interact with Swasth.AI

It is easy to use Swasth.AI! Simply get in touch with the AI assistant on WhatsApp at +91 9355586897 for help once you receive your lab reports from PharmEasy. Whether you need guidance on your results or would like to get health tips tailored to you, Swasth.AI is here for you.

At PharmEasy, we believe that technology should make healthcare simpler. Swasth.AI is designed for users to easily understand their lab reports. It also offers personalised insights and actionable advice based on your test results. But don’t just hear us out; listen to our customers who’ve felt the impact of Swasth.AI for themselves. Their testimonials reflect how AI in healthcare is helping make a tangible difference in day-to-day health management.

Here’s what they have to say

  • ”No need to improve anything; everything is perfect. I mostly liked recommendations for action plans, food for balance, exercise, etc.”
  • “Very impressive and knowledgeable.”
  • ”You help me understand my reports in layman’s language.”
  • “Regarding my meal plan and exercise routine, I am very much satisfied.”

A Game-Changer in Health Management

PharmEasy is constantly striving to revolutionise the way individuals take care of their health. Swasth.AI is transforming the role of AI in healthcare by making lab report analysis smarter and accessible to all. It is an innovative solution that enables individuals to make well-informed health choices by making lab results easier to understand. It also gives suggestions on what to do next and offers personalised wellness tips.

In an information-driven world, Swasth.AI equips you with the resources you need to own your health. We aim to beat misdiagnosis and delay in seeking treatment by sharing valuable insights that may help people understand the need to consult a doctor for their health needs. Whether you’re living with a chronic disease, looking to enhance your health in general, or simply want a better understanding of your test results, Swasth.AI is the ideal partner for your healthcare journey.

References

  1. Statista. Distribution of HMIS laboratory investigations conducted in India in the financial year 2022, by type [Internet]. Statista; 2022 [cited 2025 Apr 1]. Available from: https://www.statista.com/statistics/1369942/india-share-of-hmis-laboratory-tests-conducted-by-type/
  2. Holloway B, Mathur A, Pathak A, Bergström A. Utilisation of diagnostics in India: a rapid ethnographic study exploring context and behaviour. BMJ Open. 2020 Nov 26;10(11):e041087. doi: 10.1136/bmjopen-2020-041087. PMID: 33243808; PMCID: PMC7692986. [cited 2025 Apr 1]. Available from: https://pmc.ncbi.nlm.nih.gov/articles/PMC7692986/

Disclaimer: The information provided here is for educational/awareness purposes only and is not intended to be a substitute for medical treatment by a healthcare professional and should not be relied upon to diagnose or treat any medical condition. The reader should consult a registered medical practitioner to determine the appropriateness of the information and before consuming any medication. PharmEasy does not provide any guarantee or warranty (express or implied) regarding the accuracy, adequacy, completeness, legality, reliability or usefulness of the information; and disclaims any liability arising thereof.

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