We are thrilled to welcome Medlife to the PharmEasy family! We can’t wait to innovate together and deliver better experiences for our consumers, delivery personnel, and retail partners across the country.
Now that Medlife is part of PharmEasy, here’s what will happen to your Medlife order history, return requests, wallet balance and past lab reports.
Medlife has been acquired by PharmEasy. We are merging the two brands in order to be better and more efficient at what we do. We believe that the skills of both these teams combined will generate quality, ease and better service.
Medlife customers have been automatically registered with PharmEasy. Your account on Medlife with the registered number has been set up on PharmEasy. Open the PharmEasy App, enter your registered number and subsequent OTP to access your PharmEasy account. You can start placing orders on the PharmEasy app/ website using the personalised promotions/ offers auto-applied on the cart page.
You will have access to your order history on the Medlife App/ web platform until 31st Dec, 2021.
All uploaded prescriptions and saved addresses, dating back to a year, have been transferred to your new PharmEasy account.
All past lab reports will remain unchanged, and you can access these from the Medlife App/ web platform until 31st Dec, 2021.
Please log into the Medlife App/ web platform and transfer your wallet balance to your Bank Account. In order to avail your Wallet balance, you need to initiate a refund to your own bank account from the wallet option in the app (available on the left navigation bar). You can do so by entering your account details in the Wallet section on the Medlife App. Once a transfer is initiated, it can take between 2 to 7 business days. You can raise the same request even after we stop taking new orders. Alternatively, you can also call on 1860 1234 1234 or send an email to care@medlife.com for further assistance.
Your MedCash balance will not be carried forward to your PharmEasy account and has expired on May 23rd, 2021.
Products ordered from Medlife can be returned through the Medlife App/ web platform, subject to return policies and procedures in place at Medlife. Alternatively, you can also call on 1860 1234 1234 or send an email to care@medlife.com with complete details asking to return a product.
Amount refunded against products returned on Medlife will reflect on the Medlife App/ web. In order to avail your refunded balance, you need to initiate a refund to your own bank account from the wallet option on the app (available on the left navigation bar).
Medlife Gift Cardholders having an unredeemed balance in their Gift Cards may redeem the same on PharmEasy. However, all Gift Cards must be registered before redemption. To register the Gift Card, the holder needs to send a message from their registered mobile number to: GCACT<space>16DigitCardNumber<space>6DigitPin<space>Firstname<space>Lastname to 9160012146.
On successful registration and verification of the Gift Card, the unredeemed balance will be added by PharmEasy to the PharmEasy user account linked to such a verified registered mobile number within 72 hours from the time of registration. All other terms and conditions with respect to the Gift Cards will remain the same. Click here to read more about it.
Disclaimer: The information provided here is for educational/awareness purposes only and is not intended to be a substitute for medical treatment by a healthcare professional and should not be relied upon to diagnose or treat any medical condition. The reader should consult a registered medical practitioner to determine the appropriateness of the information and before consuming any medication. PharmEasy does not provide any guarantee or warranty (express or implied) regarding the accuracy, adequacy, completeness, legality, reliability or usefulness of the information; and disclaims any liability arising thereof.
Links and product recommendations in the information provided here are advertisements of third-party products available on the website. PharmEasy does not make any representation on the accuracy or suitability of such products/services. Advertisements do not influence the editorial decisions or content. The information in this blog is subject to change without notice. The authors and administrators reserve the right to modify, add, or remove content without notification. It is your responsibility to review this disclaimer regularly for any changes.
We are thrilled to welcome Medlife to the PharmEasy family! We can’t wait to innovate together and deliver better experiences for our consumers, delivery personnel, and retail partners across the country.
Medlife has catered to the country’s healthcare needs covering 465+ cities. This merger is sure to complement PharmEasy’s ever growing efforts in India’s healthcare space.
Since inception, PharmEasy has been focused on a single mission, ‘Simplifying Healthcare, Impacting Lives’. We believe that joining hands with Medlife will create an even stronger platform to accelerate this mission. We welcome all the Medlife users and partners to our family.
With this acquisition, Medlife users will automatically become PharmEasy users. We have tried our best to make this transition as smooth as possible. Rest assured, we are committed to giving you a world class experience with faster delivery, exclusive offers, and benefits on a wide range of healthcare products and services.
We are very excited about the beginning of this new chapter. This acquisition significantly strengthens our position in the healthcare industry, and further helps us in providing quality healthcare to more number of Indian households. Moving forward, we aim to be of even better service to the people.
PharmEasy has been working towards making affordable healthcare accessible to all since 2015. Needless to say, we have come a long way and with this merger, we only aim to reach greater heights.
Medlife will discontinue operations and will merge with PharmEasy, starting May 25th, 2021.
Medlife customers just need to login to the PharmEasy app to start using their Medlife account via the same mobile number. All their digitised prescriptions and saved addresses dating back to a year will be available on the PharmEasy app.
We are also looking forward to onboarding Medlife’s retail partners and continuing our journey with them with utmost sincerity. We assure that users’ and retailers’ experience won’t be compromised in any way, and will only get better going forward.
If you have any concerns or questions, we are all ears! Drop a mail at care@pharmeasy.in and we will respond to you at the earliest.
To read FAQs about previous orders/returns on Medlife and more, please click here: https://bit.ly/3fb5eXA
Download the PharmEasy app!
Disclaimer: The information provided here is for educational/awareness purposes only and is not intended to be a substitute for medical treatment by a healthcare professional and should not be relied upon to diagnose or treat any medical condition. The reader should consult a registered medical practitioner to determine the appropriateness of the information and before consuming any medication. PharmEasy does not provide any guarantee or warranty (express or implied) regarding the accuracy, adequacy, completeness, legality, reliability or usefulness of the information; and disclaims any liability arising thereof.
Links and product recommendations in the information provided here are advertisements of third-party products available on the website. PharmEasy does not make any representation on the accuracy or suitability of such products/services. Advertisements do not influence the editorial decisions or content. The information in this blog is subject to change without notice. The authors and administrators reserve the right to modify, add, or remove content without notification. It is your responsibility to review this disclaimer regularly for any changes.
