Returns
When will I get my refund?

Once the refund has been initiated, the refund amount is expected to reflect as per the payment method:

  • Cash on Delivery - Refund will be in PharmEasy Wallet (3-5 business days)
  • Card at Delivery - Refund will be in PharmEasy Wallet (3-5 business days)
  • Net banking (NEFT) - Refund will be in Net Banking account (3-5 business days)
  • Online Payment - Refund will be in source (7-10 business days)
  • PhonePe & other E-wallets - Refund will be in PhonePe & E-wallet (7-10 business days)


Points to Note:

  • Refunds timelines depends on bank turnaround times and RBI guidelines. Also, Delivery & Cash Handling charges will not be refunded.
  • Please note that any refund will be initiated only for the specific number of items / products that you chose in the returns request placed with us.
  • We will not process a refund for any additional units or other items / products returned.
  • Any additional units or other items / products received, during the course of the returns process, will not be returned to you either.




Still Need Help?
Products
We maintain strict quality controls on all our partner retailers, so that you always get standard quality products.
Secure Payment
100% secure and trusted payment protection
Monthly Refills
Subscribe for monthly refills. Flat 20% OFF* and free home delivery.
Easy Return
30 days return policy for medicines and 2 days for Healthcare item(s). Refer FAQs for more details.
Download the App for Free
FOLLOW US
Instagram
Facebook
Youtube
Twitter
2019 PharmEasy. All Rights Reserved