When will I get my refund?

Once the refund has been initiated, the refund amount is expected to reflect as per the payment method:

  • Cash on Delivery - Refund will be in PharmEasy Wallet (3-5 business days)
  • Card at Delivery - Refund will be in PharmEasy Wallet (3-5 business days)
  • Net banking (NEFT) - Refund will be in Net Banking account (3-5 business days)
  • Online Payment - Refund will be in source (7-10 business days)
  • PhonePe & other E-wallets - Refund will be in PhonePe & E-wallet (7-10 business days)

Points to Note:

  • Refunds timelines depends on bank turnaround times and RBI guidelines. Also, Delivery & Cash Handling charges will not be refunded.
  • Please note that any refund will be initiated only for the specific number of items / products that you chose in the returns request placed with us.
  • We will not process a refund for any additional units or other items / products returned.
  • Any additional units or other items / products received, during the course of the returns process, will not be returned to you either.

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