Returns
How does PharmEasy's return policy work?
  • PharmEasy’s return policy gives you an option to return the medicines purchased within 30 days of delivery. Refrigerated medicines can be returned within 3 days and healthcare items within 2 days of delivery.
  • Your return request will be processed within 72 working hours
  • Our logistics team will make three attempts to pick up the item(s) for return.
  • Please note that any refund will be initiated only for the specific number of items / products that you chose in the returns request placed with us.
  • We will not process a refund for any additional units or other items / products returned.
  • Any additional units or other items / products received, during the course of the returns process, will not be returned to you either.
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30-day return policy for medicines and 2 days for Healthcare item(s). Refer FAQs for more details.
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