Items are different from what I ordered

We're sorry — that shouldn't have happened. You can raise a return for the incorrect item in a few taps. To return it:

  1. Go to Account, then Orders.
  2. Select this order.
  3. Tap View details on the affected shipment.
  4. Tap Return.

Once you submit, we'll prioritise your request and keep you posted on the resolution.


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