How do I return my order/Shipment?

You can raise a return within your item's return window. To return it:

  1. Go to Account, then Orders.
  2. Select the order.
  3. Tap View details on the shipment, then tap Return.
  4. Check the return-by date, then select the item, quantity, and reason.

We'll pick it up within 1–7 days — keep it in its original packaging with the invoice handy. Non-Returnable items can't be picked up, even alongside a returnable item in the same request.


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We have a new and dynamic return window policy for medicines and healthcare items. Refer FAQs section for more details.
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