How do I cancel my order / shipments?

You can cancel any shipment yourself, as long as it's not yet out for delivery. To cancel:

  1. Go to Account, then Orders.
  2. Select your order.
  3. Tap View details on the shipment you want to cancel.
  4. Tap Cancel.

Already out for delivery? You can refuse it when our delivery partner arrives. If you paid online, the refund goes back to your original payment method automatically.



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