You can raise a request to return any items with these simple steps:

Click on the Account Icon

Go to Orders

Select the order 

Click on "View details" of the shipment from which you want to return the product and click on 'RETURN'

Check to see if the product/s that you wish to return are returnable and have a valid return-by date.

Select the item with quantity and reason for return

We will pick up the returnable items within 1 - 7 days from the date of request. Please keep the return package ready in its original packaging. You are also requested to keep a copy of the invoice/ bill from the partner licensed retail pharmacy handy for verification.

Special Note -

Items marked as "Non-Returnable" on the product detail page or items whose return window has expired cannot be returned. If such an item is indeed returned along with another returnable item, PharmEasy will disallow a refund or return of the “Non-Returnable” product to you when our partner licensed retail pharmacy verifies the returned item(s).