When will I get my refund?

Once we start your refund, the time to reach you depends on how you paid:

  • PharmEasy Wallet / Cash on Delivery — within 24 hours
  • PhonePe & other wallets — 1–2 business days
  • Credit / Debit Card — 3–5 business days
  • UPI — 5–7 business days (to your linked bank account)
  • NEFT / Bank refund — 5–7 business days
  • Net Banking / Bank Transfer — 7–10 business days

Good to know:

  • For a cancelled order, the refund starts once all shipments are delivered or cancelled.
  • Delivery and convenience charges aren't refunded.
  • Actual timing follows your bank and RBI guidelines, so it can vary.
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