Order on call: 9992999929
Terms & Conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.pharmeasy.in website and its mobile applications.
  1. General
    www.pharmeasy.in ("Website") is an Internet based portal owned and operated by company, a company incorporated under the laws of India. Use of the Website is offered to You, subject to acceptance of all the terms, conditions and notices contained in these Terms including applicable policies which are incorporated herein by reference, along with any amendments / modifications made by company at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a service(s).
    For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Account Information (defined below) while registering on the Website as a registered User using the computer systems.
    company shall not be required to notify You, whether as a registered user or not, of any changes made to the Terms and Conditions ("Terms"). The revised Terms shall be made available on the Website. Your use of the Website and the Services is subject to the most current version of the Terms made available on the Website, at the time of such use. You are requested to regularly visit the Website to view the most current Terms. It shall be your responsibility to check the Terms periodically for changes. company may require You to provide Your consent to the updated Terms in a specified manner prior to any further use of the Website and the Services, provided on the Website. If no such separate consent is sought, Your continued use of the Website, following changes to the Terms, will constitute your express acceptance of those changes.
    By (i) using this Website or any facility or service provided by this Website in any way; or (ii) merely browsing the Website, You agree that you have read, understood and agreed to be bound by these Terms and the Website's Privacy Policy available at the link on the Website.
    Company shall not be liable to deliver any Products purchased by You for delivery, in locations outside India.
    The customer agrees to use the service to authorise an individual and get the products from the vendor on his/her behalf.
  2. Products
    The Website is a platform that facilitates the online requisition by the user for purchase of medicines and wellness / health related products offered by company's various registered merchants / vendors ("Products"). The sale & purchase / transaction between the registered merchants/vendors and You, of Products , facilitated by the requisition placed by You on the Website shall be governed by these Terms.
  3. Eligibility to Use
    Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. The Products shall also not available to any Users suspended or removed from the company's system for any reason whatsoever. If You do not conform to the above qualification, You will not be permitted to put a requisition for the Products through the Website. By accessing and using this Website, You represent that You are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. Notwithstanding the foregoing, if You are below the age of eighteen (18) years, You may avail the services provided by the Website, through Your legal guardian in accordance with the applicable laws. reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to company's notice or if it is discovered that you are under the age of 18 years.
    company reserves the right to refuse access to use the services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so and You shall have no right to object to the same.
    You shall not have more than one active Account on the Website. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another party.
  4. User Account, Password, and Security
    company shall enable You to make the requisition of Products available to You through the Website, only if You have provided company certain required User information and created an account ("Account") through company ID and password or other log-in ID and password, which can include a facebook, gmail, yahoo ID or any other valid email ID (collectively, the "Account Information") . The transaction and delivery of the Products by the registered merchants/vendors may also be subject to procedures for use of the Website, Terms, uploaded guidelines, rules, additional terms of service, or other disclaimer & notices, if any ("Additional Terms"). If there is any conflict between the Terms and the Additional Terms, the Additional Terms shall take precedence in relation to that service.
    The Website requires You to register as a User by creating an Account in order to avail of the services provided by the Website. You will be responsible for maintaining the confidentiality of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify company of any unauthorized use of Your Account or Account Information or any other breach of security, and (b) ensure that You exit / log out from Your Account at the end of each session. company cannot and will not be liable for any loss or damage arising from Your failure to comply with this Section 4. You may be held liable for losses incurred by company or any other User of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account Information secure and confidential or otherwise.
    The Website also allows / shall allow restricted access to the Website for unregistered Users.
    You shall ensure that the Account Information provided by You in the Website's registration form is true, complete, accurate and up-to-date. Use of another User's Account Information for availing the services offered by company is expressly prohibited.
    If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, company has the right to suspend or terminate Your Account and refuse any and all current or future use of the Website by You.
    You confirm that you are the authorised holder of the credit card or the original account holder used in the transactions he/she makes using the Website. company will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of the Your ID/password/credit card number/account details number for using the Website.
  5. Pricing Information and Payment
    company strives to provide You with the best prices possible on the Products You require from the Website. The pricing details for purchase of Products from the Website are detailed under these Terms.
    Further:
    (a) All commercial terms such as price, delivery, dispatch of Products and/or services are as per principal to principal bipartite contractual obligations between User and the Vendor.
    (b) Your relationship with company is on a principal to principal basis and by accepting these Terms of Use you agree that company is an independent contractor for all purposes, and does not have control of or liability for the products or services that are listed/ offered on company's Website. company does not guarantee the identity of any Vendor nor does it ensure that a User or a Vendor will complete a transaction.
    (c) You, as a User, understand that upon initiating a requisition on the Website that You are entering into a legally binding and enforceable contract with the Vendor to purchase the Products and /or services from the Vendor on a cash on delivery basis or such the mode as may be specified by company.
    (d) You, as a User, shall hand over a copy of the prescription, at the time of delivery, for the delivery of Products which as per law requires a valid prescription signed by a medical practitioner. You acknowledge that delivery of such Products shall be made only if the Vendor or its agent/employee is satisfied that the prescription is in compliance with applicable norms. As a further addition in the process for fulfillment, our partner retailer would require your original prescription for validation and verification. The same would be returned at the time of delivery of products ordered.
    (e) You, as a User, shall electronically notify company using the appropriate company's Website features immediately upon Delivery or non-Delivery within the time period as provided in these Terms of Use. Non notification by You of delivery or non-delivery within the time period specified in the these Terms of Use shall be construed as a deemed delivery in respect of that particular order.
    (f) company reserves the right to refuse to process orders/requisitions from Users with a prior history of questionable charges including without limitation breach of any agreements by User with company or breach of any policy.
    (g) The User and Vendor acknowledge that company will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of company.
    (h) You acknowledge that company is a mere facilitator and does not fall within the purview of the Food Safety and Standards Act, 2006 and the rules framed thereunder.
    (i) You acknowledge that company is a mere facilitator and does not fall within the purview of the Drugs and Cosmetics Act, 1940 and the rules framed thereunder.
    (j) The customer also agrees to pay a nominal fee for the same.
  6. Offers
    6.1 MOBIKWIK Offer
    • Get 10% SuperCash on Pharmeasy when you pay via MobiKwik
    • Maximum SuperCash that can be availed is Rs. 200
    • No SuperCash code is needed to avail the SuperCash
    • SuperCash is valid for 1st transaction on Pharmeasy via Mobikwik during the offer period
    • Offer is valid from 1st September, 2017 till 30th September, 2017
    • SuperCash will be auto-credited to your MobiKwik wallet within 24 hours.
    • MobiKwik offer displayed on merchant site will be valid only if it's also displayed on MobiKwik Website and App.
    • If the order is cancelled or left undelivered at merchant's end, the merchant (not MobiKwik) will initiate a refund.
    • After the refund is initiated, amount will be credited back to wallet within 7-10 days
    • In the event of any dispute, the decision of PharmEasy is final
    • PharmEasy reserves the right to withdraw and/or alter any terms & conditions of this offer without prior notice
    • Cancelled orders will not be eligible for this offer
    • Valid on prescription medicines only
    • Mobikwik shall be solely responsible for delivery and satisfaction of the Cashback offered to the customers. Pharmeasy does not hold any warranty or underwrite the Cashback offered by Mobikwik. For any queries/complaints, kindly get in touch with Mobikwik on disputes@mobikwik.com
    6.2 Times card Offer
    • Code is for FLAT 30% OFF on 1st medicine order
    • Code Available on CC:https://hdfcbank.timescard.com/online-offers/pharmeasy-in
    • DC: https://www.timespoints.com/debit/online-offer/pharmeasy-in
    • No minimum transaction required
    • Applicable only for once per new users.
    • Valid on prescription medicines only
    • Cancelled orders will not be eligible for this offer
    • PharmEasy reserves the right to withdraw and/or alter any terms & conditions of this offer without prior notice
    • In the event of any dispute, the decision of PharmEasy is final
    • This offer is valid only in Mumbai, Thane, Navi Mumbai, Ahmedabad, Gandhinagar, Bengaluru, Kolkata, Jaipur, Delhi, Pune & Surat.
    • Customer care number : 07666-100-300
    6.3 PharmEasy Booklet
    For Medicine Order
    • Rs.100 for the voucher is inclusive of taxes and service charges.
    • Voucher valid till 31 st Dec 2017.
    • Only one voucher can be at redeem on a single order.
    • This voucher cannot be clubbed or exchanged with any other existing offer.
    • Once the coupon is purchased it cannot be returned or transferred to other party.
    • If the order value is lesser than the voucher value, the difference amount will be forfeited.
    • We do not deliver schedule X medicines hence the voucher will not be valid on banned medicine.
    • Valid prescription is mandatory to place the order. If the customer does not have a valid prescription then he/she will be assigned to the doctor program.
    • Coupon once purchased is non-refundable or transferable.
    • Voucher can be redeemed in Mumbai, Navi mumbai, Thane, Delhi & NCR, Ahmedabad and Bangalore only.
    • Coupon is valid only if it is stamped.
    • This coupon is not applicable on OTC products
    • This offer is valid on Cash on delivery orders only.
    For Diagnostic Order
    • Rs.50 will be applicable over and above normal discount.
    • This code is valid till 31st December 2017.
    • This code will not be applicable on Thyrocare lab orders. 
    • This coupon can be redeemed only once.
    • This offer cannot be clubbed or exchanged with any other order
    • Once the coupon is purchased it cannot be returned or transferred
    • The voucher can be redeemed in Mumbai, Navi mumbai, Thane, Ahmedabad, Bangalore, Delhi & NCR only.
    For Diet consultation
    • This offer is valid until 31st December 2017.
    • Quote unique code number at time of booking appointment
    • This consultation can be booked only once per customer.
    • This offer cannot be clubbed or exchanged with any other order.
    • Once the coupon is purchased it cannot be returned or transferred.
    • The voucher can be redeemed in Mumbai, Navi mumbai, Thane, Ahmedabad, Bangalore, Delhi & NCR only.
    • Diet consultation timing will be between 10am to 7 pm.
    6.4 Freecharge Offer
    • First time user -
    • Code : FC25
    • Get flat 25% off + Rs.100 cashback in the Pharmeasy wallet.
      • Cashback will be given in the form of credit in customer’s PharmEasy wallet.
      • Offer can be availed by first time users only.
      • Cashback will be credited only once the order is fulfilled by PharmEasy.
      • Also FC25 Code is applicable on PharmEasy App where in customer will be able to get 25% off + Rs 100 additional cash back on PharmEasy.
      • This offer is valid only in Mumbai, Thane, Navi Mumbai, Ahmedabad, Gandhinagar, Bengaluru, Kolkata, Jaipur, Delhi, Pune & Surat.
    • Repeat user -
    • Code : FC50
    • Get flat 20% off + Rs.50 cashback in the Pharmeasy wallet.
      • Cashback will be given in the form of credit in customer’s PharmEasy wallet.
      • Offer can be availed by first time users only.
      • Cashback will be credited only once the order is fulfilled by PharmEasy.
      • Also FC50 Code is applicable on PharmEasy App where in customer will be able to get 20% off + Rs 50 additional cash back on PharmEasy.
      • This offer is valid only in Mumbai, Thane, Navi Mumbai, Ahmedabad, Gandhinagar, Bengaluru, Kolkata, Jaipur, Delhi, Pune & Surat.
    6.5 Airtel Bank Offer
    • The offer is applicable only when the transaction is done through Airtel Payments Bank (wallet or savings account) on pharmeasy website/app.
    • This offer is not applicable on spends through the Airtel Payments Bank Online Card
    • Customer can avail flat 50% cashback when they pay via Airtel Payments Bank.
    • Maximum cashback applicable is Rs.75
    • Offer is valid from September 6th, 2017 to September 30th, 2017.
    • The offer is valid only on the first transaction done via Airtel Payments Bank
    • Cashback will be credited to Airtel Payments Bank wallet or savings account maximum by 4th of October, 2017
    • Airtel Payments Bank reserves the right to disqualify any Airtel Payments Bank savings account holder(s) or wallet holder(s) from the benefits of this offer in case of any fraudulent activity/suspicious transactions.
    • Airtel Payments Bank reserves the right to modify/change all or any of the terms applicable to this offer without assigning any reasons or without any prior intimation whatsoever.
    • Airtel Payments Bank also reserves the right to discontinue this offer without assigning any reasons or without any prior intimation whatsoever.
    • In case of any disputes, Airtel Payments Bank’s decision will be final.
    • In addition to the above, this offer is also subject to Airtel Payments Bank General Terms & Conditions available on http://www.airtel.in/bank/terms
    • For further details, please send your queries to wecare@airtelbank.com
    • Applicable only for new users and once per user only.
    • Is valid on prescription medicines only
    • Cancelled orders will not be eligible for this offer.
    • PharmEasy reserves the right to withdraw and/or alter any terms & conditions of this offer without prior notice.
    • In the event of any dispute, the decision of PharmEasy is final.
    • We serve only Mumbai, Thane, Navi Mumbai, Ahmedabad, Gandhinagar, Bengaluru, Kolkata, Jaipur, Delhi, Pune & Surat.
    • This offer is not valid in Hyderabad.
    6.6 Diwali Offer
    • User will get FLAT 30% off + 10%*cashback in their PAYTM wallet on the first medicine order.
    • Users in Hyderabad, Rajasthan (except Jaipur), Telangana, Andhra Pradesh, Madhya Pradesh will get FLAT 25% off.
    • CODE: DWL10. Valid from 15th - 25th OCTOBER 2017 11:59 pm.
    • Paytm Cashback is valid only on a minimum order value of Rs.500
    • Cashback up to Rs. 75. will be deposited in the Paytm wallet only if the customer has applied the code DWL10 while placing the order.
    • User is eligible for the Cashback only if he/she is paying for the first time through Paytm on PharmEasy
    • Offer is applicable only once per new user.
    • Offer valid only on orders placed through the app.
    • Valid on prescription medicines only.
    • To be eligible to receive Cashback, the registered numbers with PharmEasy and Paytm need to be same.
    • Cancelled orders will not be eligible for this offer.
    • PharmEasy reserves the right to withdraw and/or alter any terms & conditions of this offer without prior notice.
    • In the event of any dispute, the decision of PharmEasy is final.
    • PAYTM providing the offer shall be solely responsible for delivery and satisfaction of the services offered to the customers. PharmEasy does not hold any warranty or underwrite the offer or quality, quantity, delivery or suitability of services or usability of products or services offered by PAYTM. For any queries/complaints, kindly get in touch with PAYTM customer service:12038883888.
  7. Other Offers
    Lenskart OFFER
    • Get Rs.1000/- off after on your Lenskart bill.
    • Apply the unique coupon code.
    • Minimum purchase of 4000 & above.
    • This offer cannot be clubbed with any other offer or scheme.
    • Not valid on Rayban, Oakley, Vogue, Carerra, Tommy Hilger, Tom Ford, Tag Heuer & Fasttrack.
    • Not valid oncontact lens, lens solution, first frame & Accessories.
    • Lenskart reserves the right to change/modify the offer T&C’s of this offer.
    • Voucher valid till 31st Dec’17
    • Lenskart providing the offer shall be solely responsible for delivery and satisfaction of the services offered to the customers. Pharmeasy does not hold any warranty or underwrite the offer or quality, quantity, delivery or suitability of services or usability of products or services offered by the merchant. For any queries/complaints, kindly get in touch with the merchant providing the offer on 99998-99998
    Fitternity OFFER
    • Get Rs.300 off on your next purchase
    • PROMOCODE: PHARMFIT
    • This offer is valid till 15th October 2017 in Mumbai, Pune, Bangalore, Delhi, Gurgaon
    • This offer is valid for existing & new users of Fitternity
    • If you already have FitCash+ in your wallet higher than Rs. 300 - this offer will not be applicable
    • If you already have FitCash+ in your wallet lower than Rs. 300 - the difference amount will be added
    • Fitternity Health E-Solution Pvt. Ltd (Fitternity) reserves the right to remove or modify the terms and conditions of the offer at any time without notice
    • Fitternity's standard Terms of use and Privacy policy will be applicable to this offer & transactions done through this offer
    • Incase of any query regarding this email us on support@fitternity.com
    BigBasket OFFER
    • Get 20% off on a minimum purchase of Rs. 800
    • PROMOCODE: BBPHE20
    • This offer is valid only on first order
    • This offer is valid till 30th November 2017
    • Offer applicable on Website, App & M-Site
    • Excludes edible oil, ghee, baby foods, feeding bottles, Pilsbury & Ashirvaad Atta, Amul products & Wagh Bakri Tea
    • Cannot be clubbed with any other offer
    • Offer not applicable on products from bigbasket Specialty Store
    • Bigbasket has the right to cancel orders if found to be of fraudulent nature
    • Offer not valid in Surat
    • Customer care No: 1860 123 1000
    SABKA DENTIST OFFER
    • Teeth Cleaning & Polishing worth Rs.525/- now worth Rs. 100/- only. For appointment call 02230218999.
    • Sabka Dentist shall be solely responsible for delivery and satisfaction of the Cashback offered to the customers. Pharmeasy does not hold any warranty or underwrite the offer. For any queries/complaints, kindly get in touch with Sabka Dentist.
  8. User Obligations
    Subject to compliance with these Terms, company grants You a personal, non-exclusive, non-transferable, limited privilege to access and use this Website and the services provided herein.
    You agree to use the services, Website and the materials provided therein only for purposes that are permitted by: (a) the Terms; and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
    You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the Product catalogues) that You access on the Website in accordance with Section 7 below.
    You agree not to access (or attempt to access) the Website and the materials or services by any means other than through the interface that is provided by company. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.
    You acknowledge and agree that by accessing or using the Website or Services, You may be exposed to content from other users that You may consider offensive, indecent or otherwise objectionable. company disclaims all liabilities arising in relation to such offensive content on the Website. Further, You may report such offensive content in the manner prescribed under Section 17 herein.
    If Website allows You to post and upload any material on the Website, You hereby undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, You undertake not to:
    • Defame, abuse, harass, threaten or otherwise violate the legal rights of others;
    • Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
    • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword;
    • Upload files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents;
    • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
    • Engage in any activity that interferes with or disrupts access to the Website or the services (or the servers and networks which are connected to the Website);
    • Attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, to any company server, or to any of the services offered on or through the Website, by hacking, password mining or any other illegitimate means;
    • Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of company, including any company Account not owned by You, to its source, or exploit the Website or service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website;
    • Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites;
    • Collect or store data about other users in connection with the prohibited conduct and activities set forth in this Section.
    • Use any device or software to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website;
    • Use the Website or any material or Content for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of company or other third parties;
    • Conduct or forward surveys, contests, pyramid schemes or chain letters;
    • Download any file posted by another user of a service that you know, or reasonably should know, cannot be legally distributed in such manner;
    • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
    • Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
    • Violate any applicable laws or regulations for the time being in force within or outside India;
    • Violate the Terms including but not limited to any applicable Additional Terms of the Website contained herein or elsewhere; and
    • Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.
    company has no obligation to monitor such communications by You. However, company reserves the right to review materials posted by You and to remove any materials in its sole discretion. company reserves the right to terminate the User's access to any or all of such communication services provided by company at any time without notice for any reason whatsoever.
    company reserves the right at all times to disclose any information as is necessary to satisfy or comply with any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in company's sole discretion.
    company does not control or endorse the content, messages or information found in any communication service and, therefore, company specifically disclaims any liability or responsibility whatsoever with regard to the communication services and any actions resulting from the user's participation in any communication service.
    You agree that You are solely responsible to company and to any third party for any breach of Your obligations under the Terms and for the consequences (including any loss or damage which company or its affiliates or its vendors may suffer) for any such breach.
    You agree and acknowledge that company is not the Vendor of the Products and company shall in no manner be deemed to be the Vendor of the Products on this Website. company is only facilitating purchase of the Products by You from the vendors by providing the services to You.
    You agree that company may, at any time, modify or discontinue all or part of the Website, charge, modify or waive fees required to use the Website, or offer opportunities to some or all Website Users.
  9. Use of Materials
    Except as expressly indicated to the contrary in any applicable Additional Terms, company hereby grants You a personal, non-exclusive, freely revocable (upon notice from company), non-transferable access to view, download and print product catalogues or any other materials available on the Website, subject to the following condition:
    • You may access and use the materials solely for personal, informational, and internal purposes, in accordance with the Terms;
    • You may not modify or alter Product catalogues or any other materials available on the Website;
    • You may not distribute or sell, rent, lease, license or otherwise make the Product catalogues or any other materials available on the Website available to others; and
    • You may not remove any text, copyright or other proprietary notices contained in the Product catalogues or any other materials available on the Website.
    The rights granted to You in the Product catalogues or any other materials as specified above are not applicable to the design, layout or look and feel of the Website. Such elements of the Website are protected by intellectual property rights and may not be copied or imitated in whole or in part. The Product catalogues or any other materials available on the Website shall not be copied or retransmitted unless expressly permitted by company.
    Any software that is available on the Website is the property of company or its vendors. You may not use, download or install any software available at the Website, unless otherwise expressly permitted by these Terms or by the express written permission of company.
    Any purchase of the merchandise or Services from the Website will be strictly for personal use of the User. The User hereby expressly agrees that any merchandize or Services purchased by the User will not be sold, resold, bartered or in any way used for any commercial purposes or for profit. The User hereby acknowledges that the Services or merchandize purchased is not transferrable to any third party for profit.
  10. Usage Conduct
    You shall solely be responsible for maintaining the necessary computer equipments and Internet connections that may be required to access, use and transact on the Website.
    You are also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.
    You shall use this Website, and any voucher/ coupons purchased through it, for personal, non-commercial use only and shall not re-sell the same to any other person.
    Once you subscribe with PharmEasy, you shall use the prescription exclusively to purchase medicines via PharmEasy and shall not use the same prescription to fulfill the medicine requirement from other retailers until the medicines are not supplied for any reason via PharmEasy partner vendors.
  11. Intellectual Property Rights
    The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the "Content") on the Website is owned and controlled by company and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.
    The trademarks, logos and service marks displayed on the Website ("Marks") are the property of company or their vendors or respective third parties. You are not permitted to use the Marks without the prior consent of company, the relevant vendor or the third party that may own the Marks.
    Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, company owns all intellectual property rights to and into the trademark www.pharmeasy.in, and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
    Except as expressly provided herein, You acknowledge and agree that You shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from company or third party owner of such Content.
  12. Third Party Content
    The Website makes available general third party information such as, Product catalogues, lists of vendors, technology and features, advertisements including videos, images and photographs of the products and other data from external sources ("Third Party Content"). Similar Third Party Content would also be available to You on the email received by You from company. The provision of Third Party Content is for general informational purposes only. You acknowledge that the Third Party Content provided to You is obtained from sources believed to be reliable. company does not provide any guarantee with respect to any the Third Party Content and company shall not be held liable for any loss suffered by You based on Your reliance on or use of such data.
  13. Disclaimer Of Warranties & Liability
    You expressly understand and agree that, to the maximum extent permitted by applicable law:
    the website, services and other materials are provided by company on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. without limiting the foregoing, company makes no warranty that (i) the Website or the services will meet your requirements or your use of the Website or the services will be uninterrupted, timely, secure or error-free; (ii) the results that may be obtained from the use of the Website, services or materials will be effective, accurate or reliable; (iii) the quality of the Website, services or other materials will meet your expectations; or that (iv) any errors or defects in the Website, services or other materials will be corrected. No advice or information, whether oral or written, obtained by you from company or through or from use of the services shall create any warranty not expressly stated in the terms.
    to the maximum extent permitted by applicable law, company will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. company also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user content.
    company will not be liable for any loss that you may incur as a consequence of unauthorized use of Your Account or Account information in connection with the Website or any services or materials, either with or without your knowledge. company has endeavored to ensure that all the information on the Website is correct, but company neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. company shall not be responsible for the delay or inability to use the website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, negligence, strict liability or otherwise. further, company shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond company's control. The user understands and agrees that any material or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. company is not responsible for any typographical error leading to an invalid coupon. company accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.
    company shall not be liable for any third party product or services. the advertisement available on e-mail or website with respect to the third party website or the Products are for information purpose only.
    You expressly agree that Your use of the Website is at Your risk.
  14. Indemnification and Limitation of Liability
    You agree to indemnify, defend and hold harmless company including but not limited to its affiliates, vendors, agents and employees from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by company that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms. Further, You agree to hold company harmless against any claims made by any third party due to, or arising out of, or in connection with, Your use of the Website, any claim that Your material caused damage to a third party, Your violation of the Terms, or Your violation of any rights of another, including any intellectual property rights.
    Notwithstanding anything to contrary, company's entire liability to You under this Terms or otherwise shall be the refund of the money charged from You for any specific voucher or Product or service, under which the unlikely liability arises.
    In no event shall company, its officers, directors, employees, partners or suppliers be liable to You, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not company has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your use of or access to the Website, services or materials.
    company is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. company cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any <no transactions are entered into> on the Website. company shall not and is not required to mediate or resolve any dispute or disagreement between Buyers and Sellers.
    company does not at any point of time during any transaction between Buyer and Seller on the Website come into or take possession of any of the products or services offered by Seller nor does it at any point gain title to or have any rights or claims over the products or services offered by Seller to Buyer.
    It no time shall company hold any right, title or interest over the products nor shall company have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers. company is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
    The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.
  15. Violation of the Terms
    You agree that company may, in its sole discretion and without prior notice, terminate Your access to the Website and block Your future access to the Website if company determines that You have violated these Terms or Additional Terms. You also agree that any violation by You of these Terms will constitute an unlawful and unfair business practice, and will cause irreparable harm to company, for which monetary damages would be inadequate, and You consent to company obtaining any injunctive or equitable relief that company deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies company may have at law or in equity.
    You agree that company may, in its sole discretion, and without prior notice, terminate Your access to the Website, for cause, which includes (but is not limited to): (1) requests by law enforcement or other government agencies; (2) a request by You (self-initiated account deletions); (3) discontinuance or material modification of the Website or any service offered on or through the Website; or (4) unexpected technical issues or problems.
    If company does take any legal action against You as a result of Your violation of these Terms, company will be entitled to recover from You, and You agree to pay, all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to company.
  16. Termination
    The Terms will continue to apply until terminated by either You or company as set forth below. If You want to terminate Your agreement with company, You may do so by (i) not accessing the Website; or (ii) closing Your accounts for all of the services that You use, where company has made this option available to You.
    company may, at any time, with or without notice, terminate the Terms (or portion thereof, such as any individual Additional Terms) with You if:
    • You breach any of the provisions of the Terms, the Privacy Policy or any other terms, conditions, or policies that may be applicable to You from time to time (or have acted in a manner that clearly shows that You do not intend to, or are unable to, comply with the same);
    • company is required to do so by law (for example, where the provision of the services hereunder, to You is, or becomes, unlawful);
    • The provision of the services to You, by company is, in company's opinion, no longer commercially viable;
    • company has elected to discontinue, with or without reason, access to the Website, the services (or any part thereof); or
    company may also terminate or suspend all or a portion of Your account or access to the services with or without reason. Except as may be set forth in any Additional Terms applicable to a particular service, termination of Your Account may include: (i) removal of access to all offerings within the Website or with respect to the services; (ii) deletion of Your materials and Account Information, including Your personal information, log-in ID and password, and all related information, files and materials associated with or inside Your Account (or any part thereof); and (iii) barring of further use of the Services.
    You agree that all terminations shall be made in company's sole discretion and that company shall not be liable to You or any third party for any termination of Your Account (and accompanying deletion of Your Account Information), or Your access to the Website and the services offered thereunder.
    Notwithstanding the foregoing, these Terms will survive indefinitely unless and until company chooses to terminate them.
    If You or company terminates Your use of the Website, company may delete any content or other materials relating to Your use of the Website and company will have no liability to You or any third party for doing so.
  17. Governing Law
    These Terms and all transactions entered into on or through the Website and the relationship between You and company shall be governed in accordance with the laws of India without reference to conflict of laws principles.
    You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, the Terms or any transactions entered into on or through the Website or the relationship between You and company shall be subject to the exclusive jurisdiction of the courts at Mumbai, India and You hereby accede to and accept the jurisdiction of such courts.
  18. Report Abuse
    In the event You come across any abuse or violation of these Terms or if You become aware of any objectionable content on the Website, please report to company's customer support team.
  19. Privacy Policy
    company views protection of Your privacy as a very important principle. We store and process Your Account Information including any sensitive personal / financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. company's current Privacy Policy is available at www.pharmeasy.in. If You object to Your Information being transferred or used in this way please do not use Website.
    company will share / sell / transfer / license / covey some or all of your personal information with another business entity should we (or our assets) plan to merge with or are acquired by that business entity, or re-organization, amalgamation, restructuring of business or for any other reason whatsoever. Should such a transaction or situation occur, the other business entity or the new combined entity will be required to follow the privacy policy with respect to Your personal information. Once You provide Your information to us, You provide such information to company and affiliates of company and company and its affiliate may use such information to provide You various services with respect to Your transaction whether such transaction are conducted on www.pharmeasy.in or with third party merchant's or third party merchant's website.
    The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of company in respect of the Website. You further consent that the terms and contents of such Privacy Policy are acceptable to You.
  20. Communications
    You hereby expressly agree to receive communications by way of SMS, e-mails from company, phone calls relating to the Products offered through the Website.
    A User can unsubscribe / opt-out from receiving communications from company through SMS and e-mail anytime by:
    • Visiting www.pharmeasy.into unsubscribe from messages/ SMS; and
    • Newsletters sent daily at the registered email address:
    by clicking on the unsubscribe option attached at the bottom of newsletter received through e-mail
  21. General Provisions
    Notice: All notices of company will be served by email or by general notification on the Website. Any notice provided to company pursuant to the Terms should be sent to legal@pharmeasy.in
    Assignment: You cannot assign or otherwise transfer the Terms, or any rights granted hereunder to any third party. companys rights under the Terms are freely transferable by company to any third parties without the requirement of seeking Your consent.
    Severability: If, for any reason, a court of competent jurisdiction finds any provision of these Terms, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms shall continue in full force and effect.
    Waiver: Any failure by company to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver by company of that provision or right.
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