What is an “On-time or Free” Offer, if my sample collection is delayed?

You shall be entitled to avail a 100% cashback in an event where the assigned phlebotomist or technician fails to arrive at the order address “before” OR “within” the allotted time slot.

For example- 

You have selected or have been allotted the time slot for a sample collection between 9:30- 11:00 am and the assigned Phlebotomist or technician reaches at 11:05 am. In this instance, you will be eligible for a 100% cashback on your Diagnostics order which will be credited to your PharmEasy wallet once your order is completed.


The Offer is valid only for select cities namely Ahmedabad, Bengaluru, Chennai, Delhi, Faridabad, Gurgaon, Noida, Ghaziabad, Hyderabad, Indore, Jaipur, Kanpur, Kolkata, Lucknow, Mumbai, Thane, Navi Mumbai, Nagpur, Pune, Surat and Vadodara. The customer shall verify the availability of the Offer at his/her location before availing the Offer.

 

The Offer will NOT be applicable in the event the delay is caused directly or indirectly due to forces beyond the control of the Merchant and Platform, including, without limitation, rains, storms and other weather changes, strikes, work stoppages, accidents etc. 

 

This offer is applicable both on Prepaid & Cash on Delivery Order. Incase of Cash on delivery Orders, Customers will have to pay the Phlebotomist or technician at time of sample collection and Cash Back will be issued in the PharmEasy wallet after validation.

 

Please note that this cashback option is applicable only for all PharmEasy Diagnostics orders* only. Please reach out to us on 7022000900 for any further assistance.

 

Note - This cashback is not valid on Covid RTPCR Tests


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Once collected, samples will be sent to labs for processing. Detailed reports will be shared within a stipulated timeline.
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