Healthcare Products
Healthcare Products
How can I order healthcare products?
You can order healthcare products by selecting the tile ‘healthcare products’ in the homepage of the app or searching for the product from the search bar on home page
How can I get my order delivered faster?
Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area pincode is serviceable, you will receive a communication from us
Can I use money in PharmEasy wallet for ordering healthcare products?
No, money in PharmEasy wallet cannot be used while making payment for healthcare products. It can only be used for orders with prescribed medicines.
Are there any shipping charges for healthcare products?
We charge a shipping amount of Rs. 29 for orders worth less than Rs. 300; otherwise delivery will be free of cost.
How do I know the healthcare products delivered are authentic?
While we take the utmost care in selecting our channel partners, the product is being procured directly from the manufacturers/ distributors. Apart from this, every product is checked internally (sealing, manufacturing and expiry date) before shipment is dispatched. Product manufacturing and expiry detail is available on every product. Please check your products before accepting them.
How are orders placed on PharmEasy delivered to me?
All orders placed on PharmEasy are dispatched through our partner logistics service.
I just cancelled my order. When will I receive my refund?
Refund will be processed into your account from which you made the payment within 7-10 business days.
How can I pay for my order at PharmEasy?
We support the following payment options:

1. Credit Card
2. Debit Card
3. Net banking
4. Digital Wallets
5. Cash On Delivery
6. Card swipe at the time of delivery 7. UPI
How do I apply a coupon on my order?
Coupon codes are currently not applicable on Healthcare products.
Are there any other hidden charges?
No. There are no hidden charges.
Genuine Products
We maintain strict quality controls on all our partner retailers, so that you always get genuine products.
Secure Payment
100% secure and trusted payment protection
Hassle Free Monthly Refills
Subscribe for monthly refills. Flat 20% OFF* and free home delivery.
Easy Return
30 days return policy for medicines and 2 days for Healthcare item(s). Refer FAQs for more details.
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Customer care timings: 9:00 AM to 9:00 PM (All days)
India’s Leading and Most-trusted Online Healthcare Aggregator:
Tired of rushing to the nearest chemist/ medical store to buy monthly medicines? You need not do so anymore! PharmEasy, your very own online healthcare and medicine delivery platform delivers genuine medicines right to your doorstep.
PharmEasy is pharmacy made easy. In a short span of three years, we have established ourselves as India’s leading online healthcare and medicine delivery platform, catering to two million customers pan India. Through our mobile app and website, we help customers (patients and their caregivers) connect with local pharmacy stores and diagnostic centers to fulfill their extensive medical needs. We firmly believe that everyone should have access to good health and that health care should be affordable to all. Taking this belief forward, we offer genuine medicines at FLAT 20% OFF, up to 70% OFF on Diagnostic tests and up to 50% OFF on healthcare products, ensuring highest savings in the shortest time possible.
We now deliver medicines in 1000+ cities in India, covering 22000+ pin codes. We offer diagnostic tests in Mumbai including Thane, Navi Mumbai, Kalyan & Dombivali, in Delhi, Noida, Gurgaon, Faridabad & Ghaziabad (entire NCR), Chennai, Pune, Ahmedabad, and Gandhi Nagar, Surat, Vadodara, Lucknow, Kolkata, Hyderabad, Bengaluru, and Jaipur.
Further, our customers enjoy many PharmEasy Perks! They are as follows:
Medicine Reminders
For those who forget to take their medicine doses on time, this feature acts as a reminder to ensure you never miss a dose. Skipping doses lowers the efficacy of the medication and delays the treatment.
Medicine Refills
Instead of placing repeated orders for required medicines, you can subscribe to our FREE refill service. Once you have uploaded your medicine prescription, click on ‘Auto Refills.’ Create a Refill for your existing requirement, medicine quantity, and the delivery interval.
Digital Prescription Record
Once you upload your prescription, it is stored as your digital prescription record.
Please note: PharmEasy does not share any patient/ customer data.
Free Doctor-Consultation
If you have misplaced your medicine prescription or if your prescription has expired, we can arrange a FREE tele-consultation with a certified third-party doctor. Doctors will consult with you regarding your health condition.
Get Lab Tests Services at Home
You need not waste your time at laboratories, waiting for your turn to get tests done. You just need to search for the prescribed diagnostic tests and book the same via our app or website. We offer up to 75% OFF on diagnostic tests, you can book and schedule your prescribed test on our app. These tests are offered by certified labs. Further, your test samples are picked up for FREE by our qualified phlebotomists.
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