{"id":237506,"date":"2025-05-05T08:11:28","date_gmt":"2025-05-05T08:11:28","guid":{"rendered":"https:\/\/pharmeasy.in\/blog\/?p=237506"},"modified":"2026-01-09T09:45:50","modified_gmt":"2026-01-09T09:45:50","slug":"pharmeasy-presents-on-time-or-free-a-diagnostic-promise-you-can-count-on","status":"publish","type":"post","link":"https:\/\/pharmeasy.in\/blog\/pharmeasy-presents-on-time-or-free-a-diagnostic-promise-you-can-count-on\/","title":{"rendered":"PharmEasy Presents \u2018On-Time Or FREE!\u2019 A Diagnostic Promise You Can Count On"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><head><meta http-equiv=\"Content-Type\" content=\"text\/html; charset=utf-8\">\n<\/head><body><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_79_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69e915c728918\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69e915c728918\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/pharmeasy.in\/blog\/pharmeasy-presents-on-time-or-free-a-diagnostic-promise-you-can-count-on\/#Key_Takeaways\" >Key Takeaways<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/pharmeasy.in\/blog\/pharmeasy-presents-on-time-or-free-a-diagnostic-promise-you-can-count-on\/#Common_Challenge_Long_Wait_Times_Can_Be_Frustrating\" >Common Challenge? Long Wait Times Can Be Frustrating!<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/pharmeasy.in\/blog\/pharmeasy-presents-on-time-or-free-a-diagnostic-promise-you-can-count-on\/#Presenting_On-time_Sample_Collection_or_FREE_Test\" >Presenting: On-time Sample Collection or FREE* Test<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/pharmeasy.in\/blog\/pharmeasy-presents-on-time-or-free-a-diagnostic-promise-you-can-count-on\/#How_Does_This_Work_You_Ask\" >How Does This Work, You Ask?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/pharmeasy.in\/blog\/pharmeasy-presents-on-time-or-free-a-diagnostic-promise-you-can-count-on\/#Building_Indias_Most_Reliable_Diagnostic_Services\" >Building India\u2019s Most Reliable Diagnostic Services<\/a><\/li><\/ul><\/nav><\/div>\n    <a rel=\"nofollow\" href=\"https:\/\/pharmeasy.in\/blog\/channel-health-talk\"\n       class=\"pe-healthtalk-banner\"\n       style=\"position:relative; display:block; margin:10px; border-radius:10px; border-bottom:2px solid #117B77; overflow:hidden;\">\n        <span aria-hidden=\"true\" style=\"position:absolute; left:0; bottom:0; width:2px; height:50%; background:#10847e;\"><\/span>\n        <img alt=\"Join Health Talk by PharmEasy on WhatsApp\"\n             src=\"https:\/\/pharmeasy.in\/blog\/wp-content\/uploads\/2026\/01\/PEhealthtalk-1.png\"\n             style=\"width:100%; display:block; border-radius:10px;\">\n    <\/a>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Takeaways\"><\/span><strong>Key Takeaways<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul>\n<li>Waiting for sample collection can be stressful, especially when fasting. Hence, we launched India\u2019s first \u2018On-Time or FREE*!\u2019 diagnostic sample collection service.<\/li>\n\n\n\n<li>If our technicians don\u2019t arrive within the booked time slot, the test is free*. <\/li>\n\n\n\n<li>Any cost incurred on this promotion will be borne by PharmEasy. Technicians will not be pressured in any way and will not be penalised for missing the booking slot.<\/li>\n<\/ul>\n\n\n\n<p>When we launched PharmEasy Labs, we expanded our healthcare services to <a href=\"https:\/\/pharmeasy.in\/diagnostics?src=blog\" target=\"_blank\" rel=\"noreferrer noopener\">diagnostics<\/a>, bringing the same dedication, ease, and care from medicine to lab testing. Our goal? To continue making the whole process convenient, reliable and seamless.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Common_Challenge_Long_Wait_Times_Can_Be_Frustrating\"><\/span><strong>Common Challenge? Long Wait Times Can Be Frustrating!<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2><div id=\"sfa_container_237506\" class=\"sfa_container\" style=\"display:none\"><div class=\"sfa_overlay\"><\/div><button id=\"sfa_btn_237506\" class=\"sfa_btn\">Show Full Article<\/button><\/div>\n\n\n\n<p>During our research, one of the biggest pain points we encountered was the uncertainty customers face while waiting at a diagnostic centre or at home to get their samples collected on time. Often, people are on an empty stomach, hungry and just want this ordeal to get over.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Presenting_On-time_Sample_Collection_or_FREE_Test\"><\/span><strong>Presenting: On-time Sample Collection or FREE* Test<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>With that in mind, we introduced a first-of-its-kind service in diagnostic testing called \u2018On-time or FREE*!\u2019 If our technicians don\u2019t arrive within the requested time slot, the test is FREE*.<\/p>\n\n\n\n<p>Now no more asking \u2018<em>Mera number kab aayega?\u2019 or \u2018Aur kitna time wait karein?\u2019<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Does_This_Work_You_Ask\"><\/span><strong>How Does This Work, You Ask?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>It\u2019s simple. While booking a lab test, just choose a preferred date and time slot for your sample collection. The technician will arrive before or within the specified time slot. The samples will then be sent for processing, and reports will be generated within the timeline stated in the test.\u00a0<\/p>\n\n\n\n<p>And now, with the \u2018On-time or FREE*!\u2019 feature, if we don\u2019t reach you as per the scheduled time, your entire test will be on us, i.e., you will receive 100% Credits, up to Rs. 1500 in your PharmEasy wallet. When you book a lab test through the PharmEasy app, website or over a call, you can avail this feature. A few exceptions we ask you to allow are being late due to exceptional circumstances, such as rain delays, festivals, or special events, or in certain situations where a delay occurs because of incorrect delivery information being shared.\u00a0\u00a0<\/p>\n\n\n\n<p>With the launch of our latest television commercials, we\u2019re excited to reaffirm our \u2018On Time or FREE*\u2019 promise, as when it comes to health, no one should settle for delays. Tap to watch the TVCs:\u00a0<\/p>\n\n\n\n<p>With PharmEasy Labs, ab fasting tootegi on time. Because your time is precious, and we don\u2019t believe in making you wait.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Fasting tootegi on-time | On-time or free lab Tests with PharmEasy | TVC\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/RhkNVqxrB-A?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Late? Not in our dictionary! Toh ab morning chalegi on time\u2026<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Morning chalegi on-time | On-time or Free with PharmEasy |  TVC\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/ttn6ufPs8uo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Full Body Checkups starting at just \u20b9699*. Book now with PharmEasy!\u00a0<\/p>\n\n\n\n<p><strong><em>Also Read: <a href=\"https:\/\/pharmeasy.in\/blog\/online-doctor-consultation-get-expert-medical-advice-anytime-anywhere\/\" target=\"_blank\" rel=\"noreferrer noopener\">Online Doctor Consultation: Get Expert Medical Advice Anytime, Anywhere<\/a><\/em><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Building_Indias_Most_Reliable_Diagnostic_Services\"><\/span><strong>Building India\u2019s Most Reliable Diagnostic Services<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>This commitment comes on the back of strong teamwork and a robust infrastructure. Ensuring sufficient technician capacity to handle peak time volumes, training to ensure adherence and game-changing tech and product innovations.\u00a0<\/p>\n\n\n\n<p>With a robust network of over 1900 trained phlebotomists, operations in 4000+ pin codes, we are delivering an unprecedented 99%+ on-time adherence rate.\u00a0<\/p>\n\n\n\n<p>Needless to say, our team of technicians are not pressured in any way to meet booking slot commitments and will have no financial penalties due to this feature. Any costs incurred for free* tests will be covered by PharmEasy completely.<\/p>\n\n\n\n<p>This is one of our first attempts to delight our customers and disrupt the diagnostic category. Expect a lot more innovation from us in this space in the near future! Do give this service and us a try when you\u2019re looking to get tested next time.<\/p>\n\n\n\n<p>Stay tuned and healthy!<strong>\u00a0<\/strong><\/p>\n\n\n\n<p><strong>Note:<\/strong><\/p>\n\n\n\n<p>*Subject to the applicable terms and conditions, if a lab test isn\u2019t done in the booked time slot, the test is free*, with a 100% refund up to Rs.1500 to the customer\u2019s PharmEasy wallet.<\/p>\n\n\n\n<p>*Price mentioned above is applicable to 1st lab test bookings<\/p>\n\n\n\n<p>*Applicable only on PharmEasy Labs. For complete T&amp;Cs, please refer to our<a href=\"https:\/\/pharmeasy.in\/offers\/our-phlebotomist-will-reach-your-home-on-time-or-before-otherwise-you-will-get-100-cashback-on-your-cart-value--8335\" target=\"_blank\" rel=\"noreferrer noopener\"> <strong>offers page<\/strong><\/a> on the PharmEasy platform.<\/p>\n\n\n\n<p><strong><em>Also Read: <a href=\"https:\/\/pharmeasy.in\/blog\/understanding-your-prescription-needs\/\" target=\"_blank\" rel=\"noreferrer noopener\">Understanding Your Prescription Needs<\/a><\/em><\/strong><\/p>\n\n\n\n<p><strong><em>Disclaimer<\/em><\/strong><em>: The information provided here is for educational\/awareness purposes only and is not intended to be a substitute for medical treatment by a healthcare professional and should not be relied upon to diagnose or treat any medical condition. The reader should consult a registered medical practitioner to determine the appropriateness of the information and before consuming any medication. PharmEasy does not provide any guarantee or warranty (express or implied) regarding the accuracy, adequacy, completeness, legality, reliability or usefulness of the information; and disclaims any liability arising thereof.<\/em><\/p>\n<\/body><\/html>\n<div class=\"pld-like-dislike-wrap pld-custom\">\r\n    <div class=\"pld-like-wrap  pld-common-wrap\">\r\n    <a href=\"javascript:void(0)\" class=\"pld-like-trigger pld-like-dislike-trigger  \" title=\"Likes\" data-post-id=\"237506\" data-trigger-type=\"like\" data-restriction=\"cookie\" data-already-liked=\"0\">\r\n                            <img src=\"https:\/\/blog-images-1.pharmeasy.in\/blog\/production\/wp-content\/uploads\/2024\/08\/12132143\/like.png\" alt=\"Likes\" \/>\r\n            <\/a>\r\n    <span class=\"pld-like-count-wrap pld-count-wrap\">0    <\/span>\r\n<\/div><div class=\"pld-dislike-wrap  pld-common-wrap\">\r\n    <a href=\"javascript:void(0)\" class=\"pld-dislike-trigger pld-like-dislike-trigger  \" title=\"Dislikes\" data-post-id=\"237506\" data-trigger-type=\"dislike\" data-restriction=\"cookie\" data-already-liked=\"0\">\r\n                            <img src=\"https:\/\/blog-images-1.pharmeasy.in\/blog\/production\/wp-content\/uploads\/2024\/08\/12132208\/dislike.png\" alt=\"Dislikes\" \/>\r\n            <\/a>\r\n    <span class=\"pld-dislike-count-wrap pld-count-wrap\">0<\/span>\r\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Key Takeaways When we launched PharmEasy Labs, we expanded our healthcare services to diagnostics, bringing the same dedication, ease, and care from medicine to lab testing. Our goal? To continue making the whole process convenient, reliable and seamless.\u00a0 Common Challenge? Long Wait Times Can Be Frustrating! During our research, one of the biggest pain points [\u2026]","protected":false},"author":33,"featured_media":237515,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_wp_rev_ctl_limit":""},"categories":[1,8311,111],"tags":[13702],"acf":[],"_embedded":{"wp:featuredmedia":[{"source_url":"https:\/\/blog-images-1.pharmeasy.in\/blog\/production\/wp-content\/uploads\/2025\/05\/05065129\/unnamed-1.webp"}]},"_links":{"self":[{"href":"https:\/\/pharmeasy.in\/blog\/wp-json\/wp\/v2\/posts\/237506"}],"collection":[{"href":"https:\/\/pharmeasy.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pharmeasy.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pharmeasy.in\/blog\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/pharmeasy.in\/blog\/wp-json\/wp\/v2\/comments?post=237506"}],"version-history":[{"count":44,"href":"https:\/\/pharmeasy.in\/blog\/wp-json\/wp\/v2\/posts\/237506\/revisions"}],"predecessor-version":[{"id":265906,"href":"https:\/\/pharmeasy.in\/blog\/wp-json\/wp\/v2\/posts\/237506\/revisions\/265906"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pharmeasy.in\/blog\/wp-json\/wp\/v2\/media\/237515"}],"wp:attachment":[{"href":"https:\/\/pharmeasy.in\/blog\/wp-json\/wp\/v2\/media?parent=237506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pharmeasy.in\/blog\/wp-json\/wp\/v2\/categories?post=237506"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pharmeasy.in\/blog\/wp-json\/wp\/v2\/tags?post=237506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}